As a leader in IT support services, SRI NOVA SOLUTIONS brings deep expertise in IT outsourcing, technical assistance, and comprehensive IT service management.
Our 24/7 help desk acts as your frontline defense against IT disruptions, delivering fast, effective solutions to minimize downtime. With multilingual support and operations aligned with ISO standards, we serve a diverse client base with precision and care. Our experienced field engineers are always ready to provide hands-on support, ensuring expert assistance reaches you when and where it's needed. Our service offerings include:
- - 24/7 help desk support via phone, email, and digital platforms
- - Rapid onsite response from our tri-lingual engineering team
- - Skilled field engineers delivering direct IT technical support
- - Professional ticket management following strict industry protocols
- - Full transparency through detailed client reporting
- - Comprehensive IT outsourcing solutions
- - Exceptional service levels backed by ISO-certified SLAs
Infrastructure and Network Solutions
At SRI NOVA SOLUTIONS, we specialize in managing the core components of your IT infrastructure through strategic outsourcing support. From servers and data centers to networks, cloud environments, and firewalls — we ensure your systems are secure, high-performing, and scalable. This solid foundation is essential to your business continuity and future growth.
Cloud Computing Services
Whether you're planning a full migration to the cloud or enhancing your existing setup, our experts provide end-to-end guidance. We specialize in architecting cloud environments, executing seamless server migrations, and securing hybrid cloud infrastructures. Our cloud management solutions are tailored to deliver agility, scalability, and increased operational efficiency for your business.